Future of Outsourcing Post Covid 19

How we work is very different today to how it was a year ago. Most of this is due to the impact of the Covid 19 pandemic over the last 12 months. We have all felt the impacts from the pandemic in some way. But it has not been an all negative experience. There are certainly positives to be taken from it. Many leaders have learned a lot of important lessons due to the experience – increased communication, visibility to their teams and how quickly they can adjust to change.

The pandemic has allowed a lot of businesses to rethink their strategy and streamline their operational processes to get the most value for the smallest investment of time and money. While your company focuses on core revenue-generating responsibilities like sales, marketing or customer acquisition, an outsource business partner such as Zevas Communications can look after the tasks that keep your business running smoothly. Leading organizations use outsourcing to drive transformational change and improve business results.

Here are some of the benefits for outsourcing and how it can support growth in your business.

Cost Saving 

About 45 percent of small businesses are not happy with their current cash flow. Outsourcing some of the day-to-day functions that your business has in place could save you a significant amount of money. You can outsource different functions from customer and tech support resources, sales representatives, HR payroll and reporting functions. With outsourcing, you can save on resource costs of hiring, training, and retaining staff as well as employee benefits and costs leaving more cash flow available. You also save time on handling staff related issues which gives you more time to focus on your business strategy and priorities.


Flexibility and Agility


Working with an outsource business partner allows flexibility. During the pandemic, businesses may have scaled back operations to save costs. Outsourcers have the flexibility to scale up and down at short notice usually redeploying staff to other areas of their business meaning that when you are ready to scale again, your outsource partner can adjust their resources and provide the flexibility to support this. Zevas Communications are experts in providing an agile workforce to support our clients.


Business Continuity


Working with an outsource partner like Zevas Communications, can stop you from worrying about task completion in cases where your employee is on annual leave, sick leave or cannot work for their own reasons. Having an outsource partner in place, will ensure you continuity of service no matter what happens at your company, and will maintain the resources required to keep your business moving forward.

With outsourcing, you can increase your ability to add flexibility and resiliency for remote delivery in response to the pandemic. Businesses can expand their scope of services to be delivered remotely, with the help of an outsourcing partner. They can support your needs and sustainability across several different scenarios.


There are one-time opportunities emerging from the disruption of the pandemic, therefore it is vital for businesses to re assess their strategies and way they operate. Through outsourcing, businesses can create a pool of additional funds, from the elimination of expenses from non-core activities, thus enabling opportunities for growth and innovation. The outsourcing model reduces expenses by eliminating the need to hire or train new employees and the support staff (HR, admin, etc.) and increase occupancy costs and investment in additional office space and equipment. Having a large pool of outsourced “on-demand” talent means companies can rapidly scale their workforce without the need to hire additional full-time employees and increase their overheads and their investment in office space and equipment. Using outsourcing creates new opportunities and makes better use of existing talent that helps employers get the most out of their current workforce.


Contact Zevas to make that impact and we are just a call away !

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