Zevas have a successful track record of over 15 years experience in inbound and outbound B2B and residential customer acquisition and retention programmes. We pride ourselves on a very high conversion rate with low churn.
We use and develop leading-edge I.T. systems and technology, with an extensive suite of tools drive and monitor superior performance, in real-time.
An environment of continuous training, coaching and success-based incentives drives our teams’ performances to challenge and exceed clients’ KPIs. All our agents pass through a rigorous recruitment process which includes psychometric testing and role-play assessment. Zevas provides global multilingual services in voice and web based communications and many of our services can be provided either on an out-sourced or an in-sourced basis.
You can be assured that every contact from your existing or potential customers coming through the Zevas voice and web channels will be treated as an opportunity for a great customer experience.
What can we do for you?
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