Inbound Outbound Services

Whether your customers are consumers or business customers, Inbound and Outbound Telesales is at the heart of Zevas' operations. 

The majority of the work we do is via the telephone but it is important to understand we are not a ‘call centre’. Our teams consist of professional, specially trained sales personnel which use best of breed scripting, CRM and Dialler tools. We specialise in selling high value, or complex products and services to end user customers. We differentiate our telesales offerings from other call centres as follows:

• Our agents are sourced locally and have local accents
• Our agent training and accreditation programme is unmatched in the call centre industry
• Our quality procedures are rigorously implemented and audited
• We only recruit the most qualified agents where extensive reference and background checks are the norm
• We work extremely closely with our clients to ensure that we are an extension of their internal organisation
• We employ a fully hands-on approach with each campaign from a management level
• We work for a variety of market leading clients in Europe and the US. We cross-sell and up-sell on behalf of our clients, maximising each customer contact opportunity
  

Find our how you can benefit from a highly effective, results driven telesales operation. Call us today for a no obligation consultation on +353 21 4852704 or email clehane@zevas.com